Payment and Shipping
Shipping charges are FREE.
Delivery times are approximate and are based on the average time required shipment from the time when the order has been processed and dispatched. All orders containing products available in stock, are assigned to the carrier within 24 hours from the date of confirmation of payment.
Eventual damages or mismatch in the number of packages or indications must be immediately notified to the carrier making the delivery, by adding the word "withdrawal conditional" on the document and confirmed within 10 days by registered mail with return receipt to the carrier, whose address is explained on the accompanying document. In the specific case of a damaged package to write " withdrawal conditional because the package is damaged".
DREAMS-STORE entrust their own products to the DHL courier.
The delivery service used is that standard that allows to deliver the order within 24/48 hours (working days).
The standard delivery unless otherwise agreed in writing between the parties, will be at the following times: from 9.00 to 13.00, from 14.00 to 18.00 of everyday, except holidays, from Monday to Friday.
None responsibility can be attributed to DREAMS-STORE.IT in case of delay of the order or delivery of goods ordered.
Upon delivery of the goods by the carrier, the Customer must check: - that the number of packages delivered corresponds to that indicated on the invoice - that the packaging is intact, not damaged, or wet or otherwise altered; - that have not been used closure materials other than metal staples.
Shipping costs are FREE.